Effective dialogue with stakeholders is the starting point for appropriate formulation and updating of the Pelion Healthcare Group's corporate social responsibility strategy.
The official CSR strategy for 2012–2015, developed and adopted in 2012, defined the key stakeholder
groups, the nature of the mutual relations and the risks they may generate, as well as objectives to be achieved within the defined time horizon.
The identification of stakeholder groups was carried out in consultation with all Pelion Healthcare Group companies. A tool supporting the proces was a dedicated questionnaire in which each company answered questions on its current operations and relationship with key partners and institutions. Information so gathered was used to prepare the stakeholder map, defining not only stakeholder groups and the place in the value chain where unilateral or mutual interactions occur, but also the nature of those interactions.
Against the backdrop of volatile market environment and new legal regulations, particularly in the healthcare sector, the CSR Team monitors the Company’s activities on an on-going basis and quickly reacts to changes. In 2014, the shareholder map and key CSR areas and values were reviewed across the Pelion Healthcare Group.
Under the CSR Strategy currently in place, the Pelion Healthcare Group implements key values such as responsibility, trust and leadership through:
On July 2nd 2012, the Pelion Healthcare Group was the first company from Łódź and the Polish healthcare sector to become a member of the Global Compact – an initiative seeking to develop an international circle of socially responsible businesses. Participation in the Global Compact offers a unique opportunity for sharing experience in sustainable development and corporate social responsibility. As a Global Compact member, the Pelion Healthcare Group has made a commitment to embrace, support and enact, within its sphere of influence, 10 principles relating to human rights, labour, the environment and anti-corruption. At the same time the company carries the obligation to report on its activities related to compliance with the rules on the GC website.
1. Businesses should support and respect the protection of internationally proclaimed human rights; and
2. make sure that they are not complicit in human rights abuses.
3. Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;
4. the elimination of all forms of forced and compulsory labour;
5. the effective abolition of child labour; and
6. the elimination of discrimination in respect of employment and occupation.
7. Businesses should support a precautionary approach to environmental challenges;
8. undertake initiatives to promote greater environmental responsibility; and
9. encourage the development and diffusion of environmentally friendly technologies.
10. Businesses should work against all forms of corruption, including extortion and bribery.
Detailed information about the initiative can be found at globalcompact.org.pl.
Pelion participated in the creation of the first Polish edition of the Global Compact Yearbook 2014, which featured one of its CSR initiatives designed to support healthcare and to help those in need.
http://ungc.org.pl/projekty/global-compact-yearbook-2014/
Membership in organizations:
Objective: To ensure top-level care for patients' health to the extent it is directly affected by the company's operations on the healthcare market in Poland and abroad, including in particular by promoting top standards of pharmaceutical distribution, increasing availability of drugs for patients, and continuously improving the pharmaceutical care system.
Target relations: trust in brand
Forms of interactions:
Objective: To offer fair working conditions in a friendly environment, to suport professional and personal development and to promote healthy lifestyles.
Target relations: loyalty to the company
Forms of interactions:
Objective: To be a trading partner of choice and to cooperate with those who share our values
Target relations: partnership
Forms of interactions:
Objective: To provide services with maximum care and up to professional standards
Target relations: satisfaction and trust
Forms of interactions:
Objective: To increase company value through continuous development, and disclosure of reliable financial and non-financial information on the Company's operations
Target relations: trust and mutually beneficial communication
Forms of interactions:
Objective: To pursue a transparent and active information policy, employing new technologies to ensure quick and broad access to information
Target relations: trust and cooperation
Forms of interactions:
Objective: To share expertise and cooperate for regional human resources development
Target relations: cooperation and mutual development
Forms of interactions:
Objective: To actively contribute to the building of the community welfare through business efficiency and involvement in the social and economic development of the region
Target relations: mutual respect
Forms of interactions:
Objective: To engage in activities improving the society's health condition.
Target relations: active dialogue
Forms of interactions:
Objective: To constantly look for new ways to mitigate adverse environmental impacts in all areas of the Company's operations
Target relations: awareness building, care and responsibility
Forms of interactions:
Commitments for 2015:
